Business support

Life Online business  

Business events online

We deliver a program of online events which help local companies and individuals maintain and protect their businesses in these difficult times.

We reach out to industry experts to help us deliver a regular session covering a range of relevant business topics from marketing to cash flow management as well as wellbeing and mental health

More information about the program will be sent through our Ku-ring-gai Business connections enews. 


Online events program

Explore our networking and events program.

Better Business Partnership

Our Better Business Partnership (BBP) is a Council-funded business sustainability program throughout Ku-ring-gai, North Sydney and Willoughby Council areas - looking for new, innovative and sustainable ideas to grow your business. 

The BBP team has recently launched an interactive Facebook group, Supporting Better Business to provide a helpful and informative network during these difficult times. It will deliver daily updates on government and other support available for businesses and connect you with others in challenging circumstances.

To have a one-to-one discussion, contact Min Freedman.

NSW COVID-19 business support package 

The package includes grants of between $5,000 and $10,000 for small businesses, payroll tax deferrals for all employers, an extension of the Dine & Discover program to 31 August and the ability for people to use Dine & Discover vouchers for takeaway. The grants are divided into two streams:

Small Business COVID-19 Support Grant

Available to businesses and sole traders with a turnover of more than $75,000 per annum but below the NSW Government 2020 21 payroll tax threshold of $1,200,000 as at 1 July 2020. These businesses must have fewer than 20 full time equivalent employees and an Australian Business Number (ABN) registered in NSW or be able to demonstrate they are physically located and primarily operating in NSW. (Full criteria will be available in coming days on the Service NSW website).

Hospitality and Tourism COVID-19 Support Grant

Available to tourism or hospitality businesses that have a turnover of more than $75,000 and an annual Australian wages bill of below $10 million, as at 1 July 2020. These business must have an Australian Business Number (ABN) registered in NSW or be able to demonstrate they are physically located and primarily operating in NSW. (Full criteria will be available in coming days on the Service NSW website).

Other key elements of the package:

  • Dine & Discover vouchers will be able to be used for takeaway from eligible and registered Dine businesses during the restriction period.
  • Extension of Dine & Discover vouchers until 31 August 2021.
  • Optional deferral of payroll tax payments due in July 2021 and the deferral of hotel June quarter gaming machine tax, with the Chief Commissioner of State Revenue able to provide for appropriate repayment arrangements on a case by case basis.

More information

Dine & Discover NSW

Dine & Discover NSW has been set up encourage the community to get out and about and support dining, arts and recreation businesses.

NSW residents aged 18 and over can apply for 4 x $25 vouchers, worth $100 in total.

  • 2 x $25 Dine NSW Vouchers to be used for dining in at restaurants, cafés, bars, wineries, pubs or clubs.
  • 2 x $25 Discover NSW Vouchers to be used for entertainment and recreation, including cultural institutions, live music, and arts venues.

The vouchers can be used 7 days a week, including public holidays; can be used at participating NSW businesses that are registered as COVID Safe; and are valid to 31 August 2021.

More information

Small business fees and charges rebate

If you are a sole trader, the owner of a small business or a not-for-profit organisation in NSW, you may be eligible for a small business fees and charges rebate of $1,500. This rebate helps businesses recover from the impacts of COVID-19 and encourages growth by reducing the cost of running a business. Eligible businesses or not-for-profits only need to apply for the rebate once, but can submit multiple claims until the full value of $1,500 is reached.

Funds can be used to offset the costs of eligible NSW and local government fees and charges due and paid from 1 March 2021. These include, but are not limited to:

  • Food authority licences.
  • Liquor licences.
  • Tradesperson licences.
  • Event fees.
  • Outdoor seating fees.
  • Council rates.

More information

COVID-19 safety plans and check-in mandate

COVID safe businesses and organisations are committed to getting back to work while protecting the community and preventing the spread of COVID-19. Your COVID-19 safety plan must address the matters required by the approved COVID-19 safety checklist. The plans set out what businesses and organisations need to do to fulfil their obligations under public health orders and minimise risk of transmission of COVID-19 on their premises. 

COVID check-in mandate expanded

Use of the Service NSW QR code will be mandatory at all workplaces and retail businesses from Monday 12 July. Businesses will need to display the Service NSW QR code and take reasonable steps to ensure people entering their premises check-in using the Service NSW QR codes or digital sign-in sheet. Businesses include

  • Retail businesses and supermarkets.
  • Individual shops within shopping centres.
  • Shopping centres will also be asked to display QR codes at entry points where practicable.
  • Gyms.
  • Offices, including call centres.
  • Manufacturing and warehousing.
  • Universities and TAFE.
  • Schools including teachers and visitors (such as parents and contractors) but excluding students.

Businesses such as hospitality and hairdressers that were already using the Service NSW QR code will also need to ensure staff and visitors such as maintenance workers and delivery drivers check-in, when they resume services after the lockdown period.  Hospitality businesses will now need to extend the use of the Service NSW COVID-Safe check-in to all customers including takeaway orders. Businesses that fail to comply with the new health order requirements may be subject to fines and in case of flagrant breaches, temporary closure orders. For visitors without a digital device, other check-in forms must be available.

More information

Federal government support for business

The federal government has a suite of support options for business in areas including:

  • JobMaker Hiring Credit scheme.
  • Boosting cash flow for employers.
  • Boosting Apprenticeship Commencements.
  • Instant asset write-off for eligible businesses.
  • Backing Business Investment.
  • Assistance for affected regions, communities and industries.
  • SME Recovery Loan Scheme.
  • Coronavirus SME Guarantee Scheme.
  • International Freight Assistance Mechanism.

Visit web page for more information.

More government information