Community support

Life Online community  

Vulnerable and elderly residents

All services providers below have their own COVID-19 safe strategies in place and will comply with the latest public health orders and restrictions. All staff and volunteers from these services providers and recipients must wear masks. Essential community services still operating in Ku-ring-gai area include:


Hornsby Ku-ring-gai Community Transport will continue to provide transport during the lockdown order, to our eligible aged and community members for essential journeys including:

  • Visiting doctors, specialists, medical tests or treatments (individual transport) 
  • Shopping services and shuttles (small group)
  • Getting to your pharmacy (if it does not deliver)

If you are over 65 years old or with a disability, please contact 9983 1611 to book your transport.

Ku-ring-gai Neighbourhood Centre

  • Essential transport (individual) 

If you are 65 and over, please contact 9988 4966 for support.


Hornsby/Ku-ring-gai Meals on Wheels contactless delivery of daily meals to people over 65 years old in the Ku-ring-gai area.

If you are 65 and over, please contact 9144 2044 to order your food delivery.

Ku-ring-gai Connect is offering a “Staples” hamper, with a varied selection of pantry items, bakery items, fruit and vegetables for $10. 

Opening hours: 12.30pm to 2.30pm on Thursdays, 1 Gilroy Road, Turramurra.

Please register before you attend the Centre in the Turramurra Centre.

Social support


  • Telephone crisis support 13 11 14
  • Emergency relief (phone appointments)
  • Financial & personal counselling (phone/online appointments)
  • Community aid – support phone calls, information and referral

Please contact 9498 8805 for help.

Ku-ring-gai Neighbourhood Centre 

  • Shop by list (groceries and medications) 
  • Friendly phone calls

If you are 65 and over, please contact 9988 4966 for support.

Jewish Care 

Provide well-being support through phone to Jewish elderly members. Please contact 1300 133 660 for support. 

Other support 

Coping with COVID online webinars

Join our Coping with Covid Zoom webinars and discover strategies to help you through these difficult times. Supported by Northern Sydney Regional Councils: Ku-ring-gai, Northern Beaches, Hornsby, Mosman, North Sydney, Lane Cove, Willoughby, Ryde and Hunters Hill. You can find the recordings of these webinars here

Eating well for healthy ageing online workshops

For advice on healthy eating, delicious recipes and a cooking demonstration, join our interactive Eating Well for Healthy Ageing Zoom workshops. You can find the recordings of these webinars here

These difficult times may affect your mental wellbeing, particularly when you need to be social distancing. If you need support or someone to talk to, below is a list of useful resources.

Other ways to help your elderly neighbours include:

  • Take out the bins.
  • Bring in the mail.
  • Water plants.
  • Mow the lawn.
  • Shop for them and drop it off safely.

Find legal answers - getting help

As we continue to navigate unknown territory, legal help may be needed for problems associated with employment, money, renting or other issues arising from COVID-19.

Click here for information that may answer your legal questions or concerns.