Clean-up collections and vegetation services

Changes to clean-up collections from September

We are introducing changes to our clean-up collections as part of a new waste contract. The changes start from Monday 6 September.
The new services will include:

  • Kerbside collection of electronic waste (e-waste), mattresses, metals for recycling, as part of any booked general waste clean-up.
  • Separate bookings for a new bulk green waste collection, which will also be recycled. The bulk green waste collection replaces the mobile chipping service and green waste vouchers issued to fire prone land.

The current booking system will operate until 31 August. Bookings for the bulk green waste collection and the general clean-up collection will be available early September.

Existing clean-up collections up until 5 September

To keep our streets clean and tidy our clean up services are by appointment only. Due to unprecedented demand for this service, wait times for collection are to be expected.

Click any of the below to find out more about different services and to book a clean up collection.

The Bower Reuse and Repair Centre

Do you have items that are too good to send to landfill?

The Bower is an environmental charity that collects, repairs and sells preloved goods.

For more information visit the Bower Reuse and Repair Centre or call 9568 6280 (Mon – Fri 10am to 5pm). Email

Selling or sharing your unwanted items

If you have clothes, toys, tools or any other unwanted items which are still in good condition and working order, you could consider selling or sharing them or giving them away. You can sell unwanted pieces on websites like eBay or Gumtree, you can hire things out at Open Shed, and you can list items to give away at sites like Freecycle or Ziilch.

Donating to charity

Charity stores are grateful for acceptable donations. An acceptable donation is a item of quality that they can sell or give to those in need. Please don't donate anything that is damaged, broken or stained. Check your local charity acceptance criteria prior to donating. Salvation ArmySt Vincent de Paul, and The Red Cross.

General clean-up

A new clean-up collection service commences 6 September. This collection will also include the recycling of mattresses, metals and e-waste.

Current general clean-up service up to 5 September

  • Present your items kerbside only on the night before your collection date. This reduces the likelihood of others adding to your pile making it oversize.
  • Make sure you don’t block pedestrian access.
  • The total volume of waste must not exceed three cubic metres (3mx1mx1m).
  • No item is to exceed two metres in length.
  • Loose items must be bagged for collection.
  • Each individual house and unit must make a separate booking.
  • We have the right to refuse collection of any item that has the potential to harm the operator, equipment or the environment.

Items accepted in general clean-up

  • Furniture
  • Bedding/mattresses
  • BBQs
  • Toys and play equipment size permitting eg. swings and trampolines must be dismantled
  • Bikes
  • Tools
  • Lawn mowers
  • Carpet in manageable sized rolls
  • TVs and Computers - however these can be recycled. To find drop/off locations visit TV and Computer Recycling
  • Electrical equipment eg stereos, microwaves, and small appliances (excluding whitegoods)
  • Pool equipment / heating strips must bundled in manageable amounts
  • Clothes lines must be in pieces less than 2m in length

Items NOT accepted in general clean-up

  • Building waste, eg fencing, guttering, bricks, wood, tiles, concrete
  • Greenwaste, eg branches, leaves
  • Hazardous waste, eg paints, chemicals, pesticides, gas bottles
  • Oil heaters/column heaters - must be disposed of at chemical collections
  • Excessively heavy items eg. commercial photocopiers, treadmills, concrete pots
  • Car parts and tyres
  • Liquid waste
  • Glass/ mirrors
  • White goods

Book or edit a clean-up or whitegoods collection

A to Z waste guide


White goods collection

From 6 September, whitegoods and metals will be collected as part of a general clean-up. When booking a general clean-up you will nominate if you have metals or whitegoods for collection. There will no longer be a separate fee for this service.

Current white goods clean-up up to 5 September

  • Present your items kerbside the night before your collection
  • Make sure you don’t block pedestrian access
  • Your booking entitles you to put out up to two items for collection
  • Cancellations are taken up to 11am the day before your booking
  • Doors must be removed for safety
  • A collection fee of $30 applies
  • We have the right to refuse collection of any item that has the potential to harm the operator, equipment or the environment

Items included in white goods clean-up

  • Fridges and freezers
  • Washing machines
  • Clothes dryers
  • Dishwashers
  • Stoves and ovens
  • Hot water systems

Book a clean-up or whitegoods collection



Mobile chipping collection

Council's mobile chipping service will finish at the end of August 2021. From 6 September this service will be replaced with a bulk green waste collection. Bookings for the new bulk green waste collection will be available from early September.

Current mobile chipping service up to 31 August

For mobile chipping each location is designated a different week during the month. Please book well before the start of each chipping month to ensure you don't miss out on your designated week.

Book a mobile chipping collection

An environmentally-friendly contractor will come around to the nature strip outside your home to mulch tree branches and turn them into chips which you can then put on your garden.

You can place up to three cubic metres of tree prunings on your nature strip the night before your booking (the 3m3 volume limit applies to unchipped material).

Branches need to be moist in order to be mulched so please cut your branches two or three days before your booking.

Please note: No grass, bamboo, sticks, twigs, dry timber, tree stumps, noxious weeds or moist fibrous plants such as palm fronds and banana trees will be chipped.

Reminder: You must obtain permission from Council to prune or remove trees more than five metres tall or four metres wide.

All tree works on properties located within a Heritage Conservation Area or on Heritage Item properties require Council permission. 


Vegetation disposal for bushfire prone areas

This service will be discontinued from 5 September. It will be replaced with a new bulk green waste collection. This will be a booked service and bookings will be available from early September. 

Current arrangement for disposal vouchers for fire prone land up to 5 September

Ku-ring-gai residents with homes located in a bushfire prone zone can now deliver vegetation material to Suez at Crozier Road Belrose.

The voucher system allows for three deliveries of green waste by residents each calendar year.

Material accepted includes:

  • Grass.
  • Leaf litter.
  • Tree prunings.
  • Bark and sticks.

Tree stumps will NOT be accepted.

  • The volume of material is limited to one box trailer or ute load per property per day.
  • The load must weigh no more than 300kgs. If the load weight is greater than 300kgs then disposal for the entire load may be charged.
  • This material cannot be delivered by trade operators or gardening companies.

This service is available only to properties designated by Council to be located within a fire prone zone.

If you are unsure if your property qualifies contact us via the eservices portal below or call Council.


To request a disposal voucher please register below or phone Council on 9424 0000.


A - Z waste guide

Have you checked our A - Z waste guide for a wider range of reuse and recycling options?