Contact us

Contact information

  • DX: 8703 Gordon
  • ABN: 86 408 856 411

Online chat

Online chat - 8.30am - 5pm Monday to Friday.

Business hours

Business hours: Monday - Friday, 8.30am - 5pm.  

Christmas and New Years hours

  • Friday 23 December – 8.30am to 12.30pm
  • Monday 26 December – closed
  • Tuesday 27 December – closed
  • Wednesday 28 December – call centre open 8.30am to 5pm; customer service centre closed
  • Thursday 29 December – call centre open 8.30am to 5pm; customer service centre closed
  • Friday 30 December – call centre open 8.30am to 5pm; customer service centre closed
  • Monday 2 January – closed

Telephone interpreter service

Non-English speakers can phone 131 450.

National Relay Service

If you have a hearing or speech impairment, contact us using the National Relay Service.

TTY: Call 133 677 then dial 02 9424 0000.

Speak and Listen users with ordinary handset - Call 1300 555 727 then ask for 02 9424 0000.

Internet relay users - Log on to Internet relay and enter 02 9424 0000.

Online services 

Request a service

Make a complaint

COVID-19 updates

More information on the status of Council services here