Seniors services

Seniors at Ku-ring-gai Wildflower Garden

Services available, staying connected, help for carers and more

Find details of services that can help you while staying at home, webinars on dementia friendly communities and help for carers and exercises that you can do at home.

Rates rebate for pensioners

If you're a pensioner living in Ku-ring-gai, you may be entitled to a rebate on your council rates. To qualify for the pension rates rebate you must own and occupy a property in Ku-ring-gai.

Eligible pensioners can receive a statutory reduction of 50% of the combined rates and domestic waste management charge, to a maximum value of $250.

To claim this rebate you must be a holder of either:

  • A pensioner concession card from Centrelink or Veterans' Affairs.
  • A Gold Card marked TPI or EDA from Veterans' Affairs.

To receive your rebate first check the front of your yearly rate notice for details. If there is no pension rebate shown, simply bring your card to the Customer Service counter at the Council Chambers building and complete an application form.

8.5% voluntary pensioner rebate

All eligible pensioners are entitled to an 8.5 per cent rebate off their rates and charges. We contribute these additional funds voluntarily in order to reduce the financial burden on pensioners. 

Contact us to apply.


Phone 9424 0000

Useful information for Seniors and Carers

Exercise and relaxation classes

Active and healthy NSW - home exercises for seniors 

Support for carers

The Carer Support Service will continue to assist carers during this challenging time. Call 9462 9488 or 0410 411 539 or email Carer Support for:

  • Online and telephone support to carers who need emotional support.
  • Telephone support groups such as coffee telechats with carers.
  • Working with individual carers, helping with navigation of community and social supports and services.
  • Assisting carers with their ongoing concerns, as well as related COVID-19 concerns.

Carer Gateway is a federally funded program that offers services and support for informal carers looking after a family member or friend who is aged, has a disability, a chronic condition, alcohol or drug dependency or mental illness.

Carers may be eligible for:

  • Counselling.
  • Peer support.
  • Carer directed support package.
  • Planned and emergency respite.
  • Carer coaching.

Contact Carer Gateway on 1800 422 737 Monday – Friday 8am – 5pm for more information. It is possible to call Carer Gateway outside business hours if emergency respite is required. For more information go to

Contact Carers NSW on 02 9280 4744 Monday – Friday 9am – 5pm or visit CarersNSW website. For specific information on services and programs go to Services and support.

Seniors out and about brochure

The Seniors out and about brochure provides a fantastic overview of social and healthy activities, courses and clubs, volunteering opportunities, community service and transport organisations, libraries, and computer and art classes in our area.

The updated brochure also contains vital information on registering with My Aged Care if you need subsidised help such as meal delivery, transport to appointments or help in your garden.

View the Seniors out and about and help at home brochure(PDF, 993KB)

Seniors Service Directory

Our Seniors Service Directory provides services offered by private and community organisations in our area.

Dementia-friendly communities

Dementia Australia

Family Carer information sessions and education

DCaf Connections social cafe at The Warrawee Club, Warrawee

A weekly DCaf social café is held at The Warrawee Club each Thursday, 10am to 12pm. Carers discussion groups are also held monthly on Thursdays 11am - 12pm.

DCaf Connections' social cafés provide a place for people living with dementia and their family carers to socialise, relax and discover ways to live well with dementia. 

Group members enjoy morning tea and chats, make connections, and stay active and informed about local services and supports.

Activities include fitness sessions, speakers and activity providers (art, music therapy etc), croquet and a variety of table-based activities.


Bookings are essential contact Fiona on 0402 837 877 or email and follow us on our Facebook page.

Independently run by volunteers, family carers and people living with dementia. 

Policies and guidelines

Our policies aim to achieve greater equity, better access and wider participation for senior members and people with a disability in our community.

Making business accessible

Are you missing out on potential customers?

Quality service is one of the most important things your business can offer and with over 18% frail or living with a disability, it's important for you to provide good access.

The Missed Business Guide(PDF, 2MB) helps local business attract more customers by providing better access.

View the animated guide on YouTube below

Access and Equity Policy

This Policy is designed to achieve greater equity, better access and wider participation for all members of the community in Ku-ring-gai.

It has been developed through community consultation, analysis of Australian Bureau of Statistics data, comparison with other local governments, consultation with relevant peak ethnic service providers and interdepartmental discussions within Council.

View the Access and Equity Policy(PDF, 253KB)

Access and Disability Inclusion Plan 2014-2018

The Access and Disability Inclusion Plan seeks to direct Council in the provision of facilities and services that are equitable and dignified to all people. This policy was created in partnership with other local authorities and the community.

View the Access and Disability Inclusion Plan 2014-2018(PDF, 4MB)