Report an issue

DxP-2025-webtile.jpg


It’s now easier than ever to report issues to Council

We’ve upgraded our customer request platform making it faster and easier to report everyday issues online – anytime, anywhere. Improvements include:

  • Enhanced usability: A simpler, easier-to-navigate platform for reporting issues
  • Mobile friendly: Improved functionality for reporting on the go
  • Better access to information: Useful information to guide you on what to do and how Council can help 
  • Track your request: Follow the status of your request after it’s been submitted to Council

Request topics 

You can now submit requests directly to Council on a range of topics, including:

  • Waste or missed bin collection
  • Illegal dumping
  • Maintenance of local footpaths
  • Potholes
  • Abandoned vehicles or illegal parking
  • A fallen tree or branch on public land
  • Unauthorised tree works
  • Inspection of a Council tree
  • A barking or nuisance dog
  • A lost or found pet.
  • Overflowing stormwater drains
  • Blocked drains
  • Graffiti

Report an issue

Enquiries

If your matter is urgent or you are unable to find your request type you can contact Council directly on 9424 0000, chat with us online, or email us at krg@krg.nsw.gov.au.

Back to top