Duty Planner service

Duty Planning service appointments

The Duty Planner's main function is to direct customers to relevant planning policies and cannot:

  • Provide you with zoning information (for assistance with identifying zoning, refer to our zoning page).
  • Confirm what approval process is required (eg. exempt or complying development - we offer a pre-Complying Development consultation).
  • Review plans or provide merit advice with regard to proposed building works (please use our pre-DA consultation).

We can assist you more efficiently if you provide:

  • Your name and contact details.
  • The address and zoning of the property.
  • Details about the nature of your enquiry and what you require from Council.

Phone appointments for Council's Duty Planner Service can be made for Monday's Tuesday's and Thursday's between 9am and 12pm in the morning and 2pm and 4.30pm in the afternoon.

All duty planning appointments are for a maximum of 15 minutes. For complex matters or if a formal, written response is required, it is recommended you book a pre-lodgement meeting.

If you are looking at purchasing a property, it is recommended that you review the Section 10.7 Planning Certificate for the property. This Certificate can be found within the contract for sale. Alternatively, a Certificate can be ordered from Council. Please review the Certificate before contacting the duty planner.

The duty planner is not able to deal with enquiries relating to specific Development Applications. For enquiries related to a specific Development Application (either current or past), please contact the assessing officer at krg@krg.nsw.gov.au.

Contact us to book an appointment with the Duty Planner.