Contact us

Contact information

Online chat

Online chat 8.30am - 5pm Monday to Friday.

Business hours

Business hours: Monday - Friday 8.30am - 5pm.

Christmas and New Year hours

Thursday 24 December 8.30am-12.30pm
Friday 25 December Closed
Monday 28 December Closed
Tuesday 29 December

Call centre open 8.30am-5pm
Customer Service Centre closed

Wednesday 30 December Call Centre open 8.30am-5pm
Customer Service Centre closed
Thursday 31 December Call Centre open 8.30am-5pm
Customer Service Centre closed
Friday 1 January  Closed
Monday 4 January  Back to normal operating hours 8.30am-5pm

Telephone interpreter service

Non-English speakerscan phone 131 450.

National Relay Service

If you have a hearing or speech impairment, contact us using the National Relay Service.

TTY: Call 133 677 then dial 02 9424 0000.

Speak and Listen users with ordinary handset - call 1300 555 727 then ask for 02 9424 0000.

Internet relay users - Log on to Internet relay and enter 02 9424 0000.

Online services 

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