Contact us
Contact information
Online chat
Online chat 8.30am - 5pm Monday to Friday.
Business hours
Business hours: Monday - Friday 8.30am - 5pm.
Christmas and New Year hours
| Thursday 24 December |
8.30am-12.30pm |
| Friday 25 December |
Closed |
| Monday 28 December |
Closed |
| Tuesday 29 December |
Call centre open 8.30am-5pm
Customer Service Centre closed
|
| Wednesday 30 December |
Call Centre open 8.30am-5pm
Customer Service Centre closed |
| Thursday 31 December |
Call Centre open 8.30am-5pm
Customer Service Centre closed |
| Friday 1 January |
Closed |
| Monday 4 January |
Back to normal operating hours 8.30am-5pm |
Telephone interpreter service
Non-English speakerscan phone 131 450.
National Relay Service
If you have a hearing or speech impairment, contact us using the National Relay Service.
TTY: Call 133 677 then dial 02 9424 0000.
Speak and Listen users with ordinary handset - call 1300 555 727 then ask for 02 9424 0000.
Internet relay users - Log on to Internet relay and enter 02 9424 0000.
Online services
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Make a complaint