Contact us

Contact information

Address: 818 Pacific Highway, Gordon NSW 2072
Phone: 9424 0000 (your call will be answered by our after hours service if received out of business hours)
Email: krg@krg.nsw.gov.au
Email: callcentre@krg.nsw.gov.au (for urgent matters)
Post: Locked Bag 1006, Gordon NSW 2072
ABN: 86 408 856 411

Online chat 8.30am - 5pm Monday to Friday.

Business hours: Monday - Friday 8.30am - 5pm.

Monday 22 December	8.30am - 5pm
Tuesday 23 December	8.30am - 5pm
Wednesday 24 December	8.30am - 12.30pm
Christmas Day	Closed
Boxing Day	Closed
Monday 29 December	Call Centre open 8.30am - 5pm / Front counter closed
Tuesday 30 December	Call Centre open 8.30am - 5pm / Front counter closed
Wednesday 31 December	Call Centre open 8.30am - 5pm / Front counter closed
Thursday 1 January 2026	Closed
Friday 2 January 2026	8.30am - 5pm back to normal operating

Non-English speakerscan phone 131 450.

If you have a hearing or speech impairment, contact us using the National Relay Service.

TTY: Call 133 677 then dial 02 9424 0000.

Speak and Listen users with ordinary handset - call 1300 555 727 then ask for 02 9424 0000.

Internet relay users - Log on to Internet relayand enter 02 9424 0000.

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