Street lights

Ausgrid owns and maintains Ku-ring-gai’s energy-efficient street lights on our behalf.

Report a fault

If you spot a faulty street light, report it on the Ausgrid website or call the 24-hour contact centre on 1800 044 808.

Ausgrid has launched a number of map-based online reporting tools to make it easier to alert them to problems such as faulty street lightsgraffiti vandalism on Ausgrid property, trees growing too close to powerlines and power poles in need of inspection.

Faults include:

  • lights that don't come on at night
  • lights that remain on during daylight hours
  • lights repeatedly turning on and off during the night
  • broken lights, e.g. damaged lens
  • other faults with the light or pole

Report a faulty light on Council land

If you spot a faulty light in a park, oval, playground or Council venue, call us on 9424 0000 or email

Additional lighting

If you’d like to suggest a location for additional lights to be installed, please email

Additional lights incur extra charges and you will be asked to make a contribution towards the cost.