We are committed to making the information on our website easy for everyone to access and understand, regardless of disability, type of internet connection or language.

Our website meets Web Content Accessibility Guidelines (WCAG) 2.0 Level A and we are working towards achieving Level AA.


Images and graphics carry ALT tags to help visitors using screen readers and those with images turned off in their internet browsers understand what they mean.

Skip to content

The 'skip to content' link in the header allows people who use screen readers and those who are unable to use a mouse, to access the content of our website more easily. These users will no longer need to listen or tab through all of the navigation menus and skip straight to the main content.


You can translate this site into Chinese Simple, Chinese Traditional, Japanese or Korean by using the 'Translate this site' option in the website footer. These languages were chosen as they are the most commonly spoken by Ku-ring-gai residents. You can also call the Telephone Interpreter Service on 131 450 and ask them to phone us on your behalf - (02) 9424 0000.

Plain English and usability

We have written the content of this website in plain English to make it easy to understand. We also worked with the community to get their input to create a website that is easy to use. If you do not understand parts of our website, can't find the information you need easily or it is difficult to use, please let us know by:

  • rating the page that is causing the issue (using the 'Was this page helpful?' form at the bottom of the page);
  • sending us an email to;
  • calling our Communications team on 9424 0000. 

We will listen to your concerns and try to improve the website wherever possible.